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Gig worker bound by ‘clickwrap’ arbitration agreement

Misclassification claims cannot proceed in court

A gig worker who cleaned houses through an online service provider that allegedly misclassified her as an independent contractor was bound by a “clickwrap” mandatory arbitration agreement, the 1st U.S. Circuit Court of Appeals has ruled. Plaintiff Maisha Emmanuel submitted an application through the website of defendant Handy Technologies, which assigns housecleaning jobs to workers, and ...

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